In the HeaWea MicroGen software, click Utils → MicroGen firmware upgrade. Then click “open file” to check the firmware version, as shown in the screenshot. Was this article helpful to you? Related Articles I have a question. If I put in a frequency and use it. When I turn it off and charge it, will the same frequency be on it when I turn it on again or do I have to reload it on the computer. Why am I getting a notice saying ‘Microgen not found, check your USB connection’? How to best utilize HeaWea accessories (socks, gloves, wrist bands, elbow bands, knee bands, and hand cylinders)? Does your computer have to be on when the programs are running? How long will HeaWea MicroGen store the programs after loading them? How do I know the programs are successfully loaded? heaweasupport Posts Website Leave a Reply Click here to cancel reply. Name (required) Email (will not be published) (required) Website Comment