A Type-C USB cable should work, but there might be compatibility issues. If your USB cable does not work, you can contact our customer support for help via support@heawea.com or LiveChat. Was this article helpful to you? Related Articles Does cable entanglement affect HeaWea MicroGen while sleeping? When to Choose Low Power or High Power Mode? Where to put TENS pads for sleep problems? Where to put TENS pads for carpal tunnel syndrome? How to search for programs in the MicroGen software? Where can I place TENS pads for skin conditions (shingles, eczema, psoriasis, etc.)? heaweasupport Posts Website Leave a Reply Click here to cancel reply. Name (required) Email (will not be published) (required) Website Comment