Are there any discounts available for first-time purchasers of MicroGen?
Yes, you can receive a $15 discount on your first purchase by providing your email here.
Can I use Spooky2’s software to load programs for MicroGen?
We recommend that you use HeaWea’s software to load programs into your MicroGen. However, there is indeed a method to load MicroGen programs using Spooky2 software. Please refer to this video for guidance.
Why am I getting a notice saying ‘Microgen not found, check your USB connection’?
” Power on your MicroGen before launching the MicroGen software.” ” The device should be on before starting the software. If this is the first time you are using it, please install the drivers first. If you still encounter the … Continued
Should I sit with the device plugged in when I run the blood purifier and zap programs, or can I unplug it from the computer and walk around?
After loading the programs, you can unplug the Microgen from the computer and walk around with it. Microgen is portable and very convenient. After running the program, you can carry it with you anywhere, such as on a business trip. … Continued
I have a question. If I put in a frequency and use it. When I turn it off and charge it, will the same frequency be on it when I turn it on again or do I have to reload it on the computer.
Do not need to reload it will keep that programmed frequency until you change it 😊