How do I whitelist HeaWea email?

For Gmail

1. Add support@heawea.com to your contact list.
2. Create a custom Gmail filter. To do so, click on the gear icon, and select Settings.
3. Select filters and blocked addresses from the navigation bar at the top of the page, then click on the create a new filter link.

4. Add support@heawea.com in the “From” field, then click Create filter.

5. Check never send it to spam, (optional: select always mark it as important), then click create filter.

For Microsoft Outlook

There are two ways:

1. Select a message from support@heawea.com. Click through the following links to whitelist the sender: Home > Junk> Never Block Senderor Never Block Sender’s Domain

or

2. Select a message from support@heawea.com. Right-click the selected message and choose Junk> Never Block Senderfrom the dropdown menu. From there, a dialog box will notify you that the selected address has been added to your safe senders list.

For Mac Mail

1.Select Mail > Preferences

2. On the top of that window, click the Rules tab, then select Add Rule

3. Set up the rule:

Description: HeaWea

If [any] of the following conditions are met: [From] [contains] [@heawea.com] Perform the following actions: [Move Message] to mailbox: [Inbox]

4. Click OK to save the rule.